Gillingham Football Club - Accessibility.
David Burgon - Disability Liaison Officer
Tel:01634 300000
Fax:01634 850986
Email:dburgon@priestfield.com
Gillingham Football Club fully supports the principle of equal opportunities and opposes all forms of unlawful or unfair discrimination on the grounds of disability.
The Club recognises that not all of its facilities are fully accessible to disabled customers and confirms that it is committed to making the necessary reasonable adjustments described by the Disability Discrimination Act and its relevant Codes of Practice to ensure full compliance with the legislation.
Facilities for supporters using Wheelchairs:
The club has 67 spaces available for wheelchair users and, if required, their personal assistants.These are located on the front rows of the Medway Stand, Rainham End and Gordon Road.Of these 6 are available for away supporters in the Brain Moore Stand.All these areas are red on stadium plan below.
Please note there are no wheelchair facilities in Rainham End Blocks 1, 2 and 6, or Medway Stand Blocks A - E.
Facilities for Visually Impaired supporters:
The club has10 radio headsets available to supporters with visual impairments. Headsets must be reserved in advance of the game through the DLO. This service is currently only available in the Medway Stand and Rainham End. A credit or debit card number will be required and users,or their personal assistants,are required to give written consent agreeing to cover the cost of the headset should it not be returned. Headsets are collected and returned to the Main Club Shop in Redfern Avenue on matchday.
Guide Dogs are not permitted into the Stadium bowl, therefore the club strongly recommends that each visually impaired person attending a match should be accompanied by a person who is fully able to support their needs in the event of an emergency.
Facilities for Ambulant Disabled supporters & supporters with learning difficulties:
The club can accommodate these supporters in most parts of the ground within designated areas.The designated areas at Priestfield Stadium are the front 3 rows (A-C), this is so they are nearest the entrances/exits.Eligibility to these areas and the concessionary ticket will be dependent on providing proof of disability.Concessionary tickets will be in the designated areas only and should the individual not wish to sit here, they forfeit the entitlement to any disability related concession.
Please note there are no disabled facilities in Rainham End Blocks 1, 2 and 6, or Medway Stand Blocks A - E.
Personal Assistants:
Disabled supporters are entitled to bring a personal assistant or carer to matches free of charge as long as they provide the club with proof of disability.Gillingham FC reserves the right to ask for proof of disability before issuing any concession.Such proof can include:
·Receipt of the middle or higher rate of Disability Living Allowance for either mobility or care.
·Receipt of either the Severe Disablement Allowance or Attendance Allowance.
·A personal letter from your GP detailing your need for a carer.
Please note that a blue/orange badge will not be considered proof of disability for the concessionary price.
Disabled Facilities:
The club has disabled toilets in all areas of the ground, at least 2 in each stand.These are not alarmed, if you experience any problems with these toilets (or they are being abused) please contact the nearest steward on the day.
All food kiosks, as well as the Club Shop and ticket office are easily accessible and the ticket office is fitted with an induction loop.
Gillingham FC also has a Disabled Team, link with the Kent Disability Centre of Excellence.For more information on this click here:GFC Disabled Football.
