Skip to main content Skip to site footer

Any vacancies at Gillingham Football Club will be listed here

CUSTOMER ENGAGEMENT

We are looking for keen, motivated individuals to drive and secure new business, manage existing clients and work as a team to exceed targets and drive revenue into the business across all commercial lines.

This team will be broken down into three roles:


Senior CET Managers
CET Managers
CET Advisors


Key Responsibilities:

-    Answering all in-bound calls for all business aspects and handle all queries or enquiries in the first instance

-    Make a sale or pass to appropriate team member or department

-    Collect data from call in-line with data protection act

-    Upsell and cross-sell on every call

-    Engage the customer

-    Make outbound calls as directed (promotions & sales)

-    Create sales and marketing opportunities

-    Liaise with media and marketing on campaigns (live and forthcoming).

-    Communicate with internal individuals & departments.

-    Identify business opportunities and prospects.

-    Establish contact and develop relationships with prospects, researching and analysing sales options and recommend solutions.

-    Maintain relationships by providing support, information and guidance.

-    Maintain high quality service and organizational standards.

-    Maintain professional and technical knowledge by attending workshops, reviewing professional publications, establishing personal networks and participating with professional associations.

-    Contribute to team effort by achieving KPI’s as necessary.

-    Presenting and pitching to clients as and when necessary.

Essential/Desirable Skills/Experience:


-    Sales or customer service experience

-    Excellent communicator with strong command of the English Language

-    Confident in both face to face and telephone sales

-    Capable of working on multiple concurrent projects

-    Ability to maximize sales and profit

-    Work as a team for the most efficient deployment of resources

-    Work collaboratively with other departments to the aims of the company as a whole


Desired Characteristics:
-    Vibrant
-    Outgoing
-    Confident
-    Enthusiastic
-    Hard working
-    Pro-active
-    Self-driven
-    Team player
-    Well presented
-    Good communicator
-    Friendly
-    Good initiative
-    Good leadership skills

Training:  If you feel you could suit this role but do not have sales or customer service experience then training will be provided for the right candidates.

Salary £15k – £30k, dependant on experience. (Plus team bonus scheme)


Please send your application to: workforus@priestfield.com
Closing date for applications, which must include a CV and covering letter - midnight Thursday 22 March
First interviews will be held on Wednesday 28 and Thursday 29 March

When applying, please clearly state the role you are applying for in subject heading.

 

MARKETING MANAGER

The club is looking for a dedicated marketing specialist to join the existing team.

Your role will be to lead a team of professionals to greatly increase GFC profile across Medway, Kent and beyond, using every available outlet for marketing purposes.  

The ultimate aim is to increase income, profitability and grow the customer base of fans regularly coming to support the Gills.

Working with senior management, you will manage and oversee all marketing channels, both traditional and digital, to drive the club’s strategic aims.  

Key Responsibilities:

•    Develop, implement and manage an integrated marketing plan across all platforms

•    Drive the digital and online marketing strategies

•    Create and design effective marketing campaigns to successfully increase brand awareness across all commercial activities

•    Work with CRM/DATA manager to analyse the competitive environment and consumer trends and create marketing reports

•    Provide marketing and PR support for all departments

•    Work closely with sales managers on key marketing campaigns

•    Monitor and report on effective marketing campaigns

•    Assist with marketing presentations for major/key customers

Essential/Desirable Skills/Experience:

-     Strong Strategic Marketing Skills

-     Digital Marketing Experience

-     Excellent working knowledge of major social media channels including facebook, twitter etc

-     Search Engine Optimisation and social media communications

-     Creative thinker with proven campaign experience

-     Excellent literacy and numeracy

-     MS Office - Word, excel, outlook etc

-     Developing B2B and BC marketing strategy

-     Collaborative working across the business to develop/deliver effective marketing programs

-     Develop an external brand and positioning

-     Managing digital and on line marketing

-     Work to budgets and targets

-     People management
-     Degree or equivalent experience in marketing or related subjects


Salary according to experience
Please send your application to: workforus@priestfield.com


Closing date for applications - midnight Thursday 22 March
First interviews will be held on Wednesday 28 and Thursday 29 March

 

 

GRAPHIC & DIGITAL DESIGNER

This is a great opportunity for someone with creative design and editing skills (design graduate or non-graduate with similar ability) to join the club to fulfil a variety of design requirements across various platforms, including; branding, artwork designs, brochures, print, web, video and multimedia.

Be part of our growing team assisting in developing and progressing the business to drive revenue and meet or exceed targets. You would be part of the marketing team to support club requirements across all platforms and brands.


Key Responsibilities:

•    Digital branding and UX design across multiple platforms.

•    Artwork print designs for flyers, posters, brochures, print ads etc.

•    Social media graphics

•    Web designs (front end) and online graphics, banners, ads.

•    Web editing and general maintenance (design and development)

•    Email designs (HTML) using a mail out system.

•    Maintain brand continuity across all platforms and campaigns.

•    Video and image editing.

•    Assisting in marketing design and implementation

•    Marketing project management, from initial designs to implementation.

•    Working closely with the head of marketing and club directors to maintain consistent and strong brand presence.

•    Such other duties commensurate with grade as directed by senior management


Essential/Desirable Skills/Experience:

o    Essential Skills & knowledge in relevant platforms as above

o    Degree qualification in graphics/digital design or equivalent experience.

o    Strong knowledge and experience working with Adobe creative suite (Photoshop, illustrator, Premier pro).

o    Intermediate web design and editing skills – HTML, CSS etc.

o    Good CMS knowledge of other web based platforms such as wordpress.

o    A portfolio of work and designs to demonstrate

o    Outstanding team player

o    Passionate for design

o    Highly creative and highly driven

o    Flexible in design creation to suit club requirements when needed.

o    Able to take an idea and create continuity across all platforms


Salary according to experience

Please send your application, including a CV, covering letter and previous examples of work to: workforus@priestfield.com

Closing date for applications - midnight Thursday 22 March
First interviews will be held on Wednesday 28 and Thursday 29 March

When applying please state clearly, in the subject heading, the position you are applying for.

 

LEARNING MENTORS

Gillingham FC Community Trust are seeking two Learning Mentors for their Independent School, which is based at MEMS Priestfield Stadium.

We have one full-time Learning Mentor (Permanent) position, and one full-time Learning Mentor (Maternity Cover) position (one year contract, from December 2017 – July 2018).

We are looking for dedicated, positive and professional people to join our team.

Although we are a school, the working pattern is slightly different to other educational provisions, due to the nature of our students and the programme offered.

Learning Mentors will complement existing teachers and pastoral staff at the school, supporting students who need help to overcome barriers to learning and academic study both inside and outside the school, in order to achieve their full potential.

>> Click here for the Learning Mentor job spec

To apply for the position, please send your CV along with a Covering Letter to:

Ms Lisa Scott

Head of School

Gillingham Football Club Community Trust

MEMS Priestfield Stadium

Redfern Avenue

Gillingham

Kent, ME7 4DD

Email: lisascott@priestfield.com

Tel: 01634 623 420

Please use these details for all enquires, and please notethat previous applicants for these roles need not apply.

Closing Date: Ongoing

Job reference: GFCCTIS-LM-NOV17

 

TUTOR

Gillingham FC Community Trust are seeking a Tutor for their Independent School.

We are looking for a dedicated, positive and professional person to join our team.

Although we are a school, the working pattern is slightly different to other educational provisions, due to the nature of our students and the programme offered.

The successful Tutor applicant will have a proven track record of raising standards, and identifying and addressing barriers to learning, and will be hard working with a commitment to CPD and changes to legislation. Experience of working within an educational setting is desirable but not essential.

>> Click here for the Tutor job spec

To apply for the position, please send your CV along with a Covering Letter to:

Ms Lisa Scott
Head of School
Gillingham Football Club Community Trust
MEMS Priestfield Stadium
Redfern Avenue
Gillingham
Kent, ME7 4DD

Email: lisascott@priestfield.com
Tel: 01634 623 420

Please use these details for all enquires, and please note that previous applicants for these roles need not apply.

Closing Date: Ongoing
Job reference: GFCCTIS-TUT-SEP17

 

HOSPITALITY & MATCH DAY STAFF


Gillingham Football Club is looking to employ motivated, passionate and enthusiastic individuals to work within our fantastic hospitality and catering team to strengthen the match day experience for all of our supporters.


Who we are looking for: Maybe you are a student, football fan or someone who wants to work casually to earn some additional money in the week. If so, this could be the ideal position for you.


Experience: Experience is helpful but not essential.  If you don’t have any experience but want to join this vital team of match day staff then training will be provided to ensure you have the right tools to work in this fun and professional environment.


Roles across the team involve bar work, waiting, till work, cooking, prepping food and serving our fans and customers with great customer service.

Successful applicants will join our growing hospitality and events team.
If you are interested in this job please apply below and send your email to Tom at: workforus@priestfield.com.

MATCH DAY CHEFS


Priestfield is in need of experienced Chefs to cook for our match day kiosks. Ideal candidates will work well in high-output short-time frame situations, have competent quantity and quality control and will act to minimise wastage.


The main role of a match day kiosk chef is to prepare and cook the food while maintaining a clean and hygienic kiosk space. You will be in charge of ensuring food is prepared to a consistent and high standard while working with a team of match day staff who will be at the focus point of customer service.
To become a successful applicant you need to have:

    Minimum of NVQ 1 and 2 Level. Level 3 would be preferable but not necessary. Or a City and Guilds certificate.
    A Health and Hygiene certificate. (Level 2-3)
    Good people management
    Good Communication skills
    Good hygiene practices
    Good motivation and planning skills

If you are interested in this job please apply below and send your email to Tom at: workforus@priestfield.com.


KIOSK MANAGER


Gillingham Football Club is looking to employ a motivated, passionate and enthusiastic kiosk manager to assist in the operation of the catering outlets around Priestfield stadium throughout the season.


Who we are looking for: We are looking for a strong individual who has experience in running food outlets and managing a team of staff. The candidate will have strong leadership skills and be able to communicate to a variety of staff of all ages. They will have an understanding of food, hygiene and catering service in general.


Experience is helpful but not necessarily essential.  If you don’t have the exact experience but feel your qualities match the criteria then training will be provided to ensure you have the right knowledge and tools to work in this vibrant and professional environment.

There is also the opportunity for successful applicants to also join our growing hospitality and events team.


If you are interested in this job please apply below and send your email to Tom at: workforus@priestfield.com.

LEARNING MENTOR

Gillingham FC Community Trust are seeking two Learning Mentors for their Independent School.

We have one full-time Learning Mentor (Permanent) position, and one full-time Learning Mentor (Maternity Cover) position (from October 2017 – July 2018).

We are looking for dedicated, positive and professional people to join our team.

Although we are a school, the working pattern is slightly different to other educational provisions, due to the nature of our students and the programme offered.

Learning Mentors will complement existing teachers and pastoral staff at the school, supporting students who need help to overcome barriers to learning and academic study both inside and outside the school, in order to achieve their full potential.

>> Click here for the Learning Mentor job spec

To apply for the position, please send your CV along with a Covering Letter to:

Ms Lisa Scott
Head of School
Gillingham Football Club Community Trust
MEMS Priestfield Stadium
Redfern Avenue
Gillingham
Kent, ME7 4DD

Email: lisascott@priestfield.com
Tel: 01634 623 420

Please use these details for all enquires, and please note that previous applicants for these roles need not apply.

Closing Date: Saturday 30th September 2017
Job reference: GFCCTIS-LM-SEP17

 

TUTOR

Gillingham FC Community Trust are seeking a Tutor for their Independent School.

We are looking for a dedicated, positive and professional person to join our team.

Although we are a school, the working pattern is slightly different to other educational provisions, due to the nature of our students and the programme offered.

The successful Tutor applicant will have a proven track record of raising standards, and identifying and addressing barriers to learning, and will be hard working with a commitment to CPD and changes to legislation. Experience of working within an educational setting is desirable but not essential.

>> Click here for the Tutor job spec

To apply for the position, please send your CV along with a Covering Letter to:

Ms Lisa Scott
Head of School
Gillingham Football Club Community Trust
MEMS Priestfield Stadium
Redfern Avenue
Gillingham
Kent, ME7 4DD

Email: lisascott@priestfield.com
Tel: 01634 623 420

Please use these details for all enquires, and please note that previous applicants for these roles need not apply.

Closing Date: Saturday 30th September 2017
Job reference: GFCCTIS-TUT-SEP17

 

INTERESTED IN BECOMING A STEWARD?

The Gills are looking for enthusiastic people to join our stewarding team for the 2016/17 season.

This is a great opportunity to become part of the backroom staff at Gillingham Football Club; stewards perform an important function helping to maintain a safe environment for spectators on matchdays at the MEMS Priestfield Stadium.

A typical tour of duty will start two hours before kick-off and end around 30 minutes after the end of the match. Duties could typically include working in the car park, on exit gates and pitchside access points, and looking after supporters in the spectator areas of the ground. 

If you are over 18 years of age and interested then please download an application form (or pick one up from reception at the club) and complete. Applicants are advised to return complete documents to us as soon as possible. 

For further information contact the Safety Officer, Rebecca Smith on rsmith@priestfield.com