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DISABLED SUPPORTERS

Gillingham FC is committed to ensuring all fans have a first-class experience at Priestfield Stadium

Disabled people constitute the largest minority group at around 15% of the population and this number is increasing year on year. Naturally, a large number of disabled people are football fans too and we are pleased to take this opportunity to thank such supporters for their continued loyalty and dedication to this great club. 

We also appreciate that many disabled people have yet to share the passion and pleasures of being a football fan. Gillingham FC are pleased to provide:

Facilities for supporters using Wheelchairs

The club has 67 spaces available for wheelchair users and, if required, their personal assistants. These are located on the front rows of the Medway Stand, Rainham End and Gordon Road. Of these, six are available for away supporters in the Gordon Road Stand.

Please note there are no wheelchair facilities in Rainham End blocks 1, 2 and 6, or Medway Stand blocks A to E.

Facilities for Visually Impaired supporters

The club has 10 radio headsets available to supporters with visual impairments.  Headsets must be reserved in advance of the game through the DLO. A credit or debit card number will be required and users, or their personal assistants, are required to give written consent agreeing to cover the cost of the headset should it not be returned. 

Headsets are collected and returned to the ticket office in Redfern Avenue on matchday.

Personal Assistants

Disabled supporters are entitled to bring a personal assistant or carer to matches free of charge as long as they provide the club with proof of disability. Gillingham FC reserves the right to ask for proof of disability before issuing any concession.  Such proof can include:

    •    Receipt of higher rate of Disability Living Allowance for either mobility or care.

    •    Receipt of either the Severe Disablement Allowance or Attendance Allowance.

    •    A personal letter from your GP detailing your need for a carer.

Please note that a blue/orange badge will not be considered proof of disability for the concessionary price.

Disabled Facilities

The club have disabled toilets in all areas of the ground and at least two in each stand. These are not alarmed; if you experience any problems with these toilets (or they are being abused) please contact the nearest steward on the day. 

All food kiosks, as well as the Gills Megastore and ticket office are easily accessible. The ticket office is also fitted with an induction loop.

Gillingham FC welcome disabled fans along with their families and friends. We also fully support the principle of equal opportunities and oppose all forms of unlawful or unfair discrimination on the grounds of disability.

The club recognise that not all facilities are fully accessible to disabled customers, but we are committed to making the necessary reasonable adjustments described by the Disability Discrimination Act and its relevant Codes of Practice to ensure full compliance with the legislation.

To find out more about our facilities please contact our Disability Liaison Officer, Ben Reeves, BReeves@priestfield.com on (01634) 300000.